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Announcements

Post updates to your members. You pick who sees it (everyone, specific tiers, or specific roles) and whether to send an email or just show it in the portal.

Post an announcement

  1. Go to Announcements in the sidebar.
  2. Click New Announcement.
  3. Enter a Title and your announcement Content. You can use basic HTML for formatting.
  4. Optionally add an Excerpt - a short summary that shows in the list view.
  5. Choose your Target Audience (see Target specific members below).
  6. Set a Priority: Normal, High, or Urgent.
  7. Check Send email notification if you want members to get an email when you publish.
  8. Check Pin to top if this announcement should stay at the top of the list.
  9. Click Create Announcement.

Your announcement is saved as a draft. Members won’t see it until you publish it.

Publish an announcement

Once you’ve created a draft, open it and click Publish. Somiti sends an email to everyone in your target audience right away, if you checked Send email notification when you created it.

Note: You can’t unpublish an announcement once it’s live. To take it down, archive it instead.

Target specific members

The Target Audience field controls who sees the announcement in the member portal and who gets notified.

Option Who gets it
All Members Every active member in your community
Specific Tiers Only active members in the tiers you choose
Specific Roles Only active members with the roles you choose

If you pick Specific Tiers or Specific Roles, a second field appears where you select which tiers or roles to include.

Note: Targeting only reaches active members. Lapsed or expired members won’t see the announcement or get the email regardless of which option you pick.

Schedule an announcement

There’s no separate “scheduled” status. To time a post, set the Publish Date field when creating or editing the announcement, then save it as a draft. The field accepts a date and time. When you’re ready, open the draft and click Publish.

If you set an Expiry Date, the announcement is automatically hidden from members after that date. It stays in your list as an expired published announcement, but it won’t appear in the portal.

Pin an announcement

Pinning keeps an announcement at the top of the portal list. Check Pin to top when creating or editing an announcement, then save.

To unpin it, edit the announcement and uncheck Pin to top.

Archive an announcement

Archiving hides an announcement from members without deleting it.

  1. Open the announcement.
  2. Click Archive.

The announcement moves to “Archived” status in your list. Members can no longer see it in the member portal. You can still view it by looking at your full announcements list.

Warning: There’s no restore button once an announcement is archived. If you need to reuse the content, copy it into a new announcement.

Delete an announcement

  1. Open the announcement.
  2. Click Edit, then Delete at the bottom.
  3. Confirm.

Deleting is permanent.

Announcement statuses

Status What it means
Draft Saved but not visible to members
Published Live and visible to the target audience
Archived Hidden from members, still in your list

Troubleshooting

Members aren’t getting the email. Check that you had Send email notification checked when you created the announcement. That setting is locked in at creation time. If you forgot, you’ll need to create a new announcement or manage notification preferences in notifications settings.

Announcement isn’t showing in the portal. Confirm the announcement is published (not draft or archived). Also check the target audience: if you chose specific tiers or roles, the member needs to match. Check if an expiry date has passed.

Wrong members are seeing it. Open the announcement and check the Target Audience setting. If you need to change it, edit the announcement and update the field before publishing.